Terms of Service

These Terms govern ClientFlow, operated by MagnetIQ Marketing Solutions LLC in Boerne, Texas, USA. By affirmatively accepting these Terms, you agree to them. If you act for a business, you represent that you have authority to bind it. You must be at least 18 and legally able to enter a contract. Separate written agreements signed by us control if they expressly conflict with these Terms.

ClientFlow is business-management software. Access to a client's portal does not create a paid platform subscription or replace any separate agreement between that client and its service provider.

Provide accurate information, protect your login, and promptly report unauthorized access. Workspace owners control authorized staff and client access and are responsible for activity they authorize. Do not share accounts to avoid seat charges or attempt to access another workspace. We may verify authority and limit access while investigating misuse.

Platform access is $9.99 per month or $99 per year in USD. Additional staff seats are $5 per month on monthly plans or $50 per year on annual plans. Your checkout states the selected plan, quantity, applicable taxes, billing frequency and amount before purchase. By confirming a recurring purchase, you authorize recurring charges to your selected payment method until cancellation takes effect.

Subscriptions automatically renew monthly or annually according to the selected plan. Cancel through Billing before the next renewal to stop future renewal charges. Cancellation takes effect at the end of the paid billing period, with access continuing through that period. If cancellation controls are unavailable, contact us promptly at info@magnetiq-marketing.com for help.

Payments are nonrefundable and unused time does not receive a prorated refund, except where required by law or expressly agreed by us in writing. This does not limit rights to dispute an unauthorized or erroneous charge. Plan switches take effect at the next renewal without proration. Seat changes and their charges are shown when confirmed; do not assume seat changes follow the same timing as plan switches.

A failed renewal generally receives a seven-day access grace period before access is restricted until payment is restored. Your payment obligations do not disappear when access is restricted. We will provide notice of material subscription price changes before they apply to a renewal and let you cancel instead, subject to any longer notice required by law.

Stripe processes online payments. Payment processing and linked third-party services may be subject to their own terms and privacy notices. We do not store complete payment-card numbers. Availability of third-party services is not guaranteed.

Invoices issued by a workspace belong to the issuing business. That business, not ClientFlow solely as the software provider, is responsible for its products or services, invoice accuracy, taxes, delivery, client contracts, disputes and applicable refund obligations. These platform subscription terms do not automatically govern a workspace's own client transactions.

You retain your rights in the records, images, files, branding and other content you submit. You grant us a limited license to host, process, transmit and display that content only to provide, secure, support and maintain the service, comply with law and carry out your instructions. You represent that you have the permissions and lawful basis needed to upload content, share it with users, and send communications.

ClientFlow software, service design and our trademarks remain ours or our licensors'. During authorized access, we grant you a limited, nonexclusive, nontransferable right to use the service for its intended purpose. No ownership of our software is transferred.

Do not use ClientFlow for unlawful conduct, fraud, infringement, harassment, unsolicited or deceptive messages, malware, credential theft, security testing without permission, excessive automated requests, scraping private data, or circumventing access restrictions. Do not upload payment-card data, passwords for unrelated services, government identification numbers, regulated medical records or other highly sensitive data that the service is not designed to handle.

You are responsible for the content, consent, recipient lists, identification and unsubscribe obligations of messages you send, including compliance with CAN-SPAM and other applicable laws. Do not misrepresent email delivery or use the service to impersonate another person.

We may maintain, update or change the service. No uptime, uninterrupted access, delivery result or backup-recovery guarantee is provided unless in a separate signed agreement. Keep independent copies of important data and export available records before closing your account.

We may suspend or terminate access for material breach, nonpayment, security risk or legal requirements, using notice and a reasonable opportunity to cure when appropriate and practicable. We may act immediately when needed to protect people, data or the service. Contact us to request account closure or assistance retrieving data; cancellation alone does not automatically delete an account. Retention and deletion are subject to the Privacy Policy and legal obligations.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIENTFLOW IS PROVIDED AS IS AND AS AVAILABLE. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED OR SUITABLE FOR EVERY LEGAL OR REGULATORY REQUIREMENT. ClientFlow is not legal, tax, accounting or financial advice. You must review invoices, automation messages and other outputs before relying on them.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES OR GOODWILL ARISING FROM THE SERVICE. OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE PLATFORM FEES YOU PAID US DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These exclusions and limits do not apply to our fraud, willful misconduct, gross negligence or liabilities that applicable law does not allow us to exclude or limit. Nothing in these Terms waives nonwaivable consumer rights or lawful regulatory remedies.

To the extent permitted by law, business workspace customers will defend and indemnify us against third-party claims and reasonable costs arising from their unlawful content, infringement of another's rights, or material violation of the acceptable-use obligations. This does not cover claims caused by our own misconduct or breach. We will promptly notify you of a claim, reasonably cooperate at your expense, and allow you to control the defense with qualified counsel. No settlement may impose liability, an admission or continuing obligations on us without our written consent.

Texas law governs these Terms, without regard to conflict-of-law rules, except where mandatory laws of your jurisdiction require otherwise. Before filing a claim, either party should send a written description of the dispute to the other and allow 30 days for good-faith resolution. This does not prevent urgent protective relief or timely filings needed to preserve legal rights.

To the extent permitted by law, disputes will be brought in the state courts in Bexar County, Texas, or the federal courts serving that county, and the parties consent to that jurisdiction. Mandatory consumer venue rights remain unaffected. These Terms do not impose mandatory arbitration or a class-action waiver.

We will identify the effective date of updated Terms and provide notice of material changes by email or in the service. Material changes apply prospectively; where legally required, we will request renewed acceptance. If a provision is unenforceable, the remainder remains effective to the extent lawful. Failure to enforce a provision is not a waiver. You may not transfer this agreement without our consent; we may transfer it with the service in a merger, acquisition or restructuring subject to applicable law.

MagnetIQ Marketing Solutions LLC, Boerne, Texas, USA. For legal notices, billing concerns or support, contact info@magnetiq-marketing.com.